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The Rise of ER “Frequent Flyers”
- Up to 50% of national Emergency Room visits are non-urgent.
- Problem: Repeated ER Use
- Hospital capacity and resource constraints
- $32 Billion/year wasted on inappropriate ER use
- Treatment by Primary Care is 1/5 to 1/2 of ER cost
- Cost-per-patient for frequent ER users is 15X higher than average
- Solution: Routine Electronic Notification
- Electronic Communication Around Transitions of Care: ER to PCP Communication Rates
- Percent of U.S. hospitals that routinely notify Primary Care Physicians when patients enter the ER.
- Routinely Notifies: 56%
- Routinely Notifies Inside and Outside System: 27%
- Routinely Notifies Only Inside System: 27%
- Routinely Notifies Only Outside System: 2%
- Sources:
- A Report on Frequent Users of Hospital Emergency Departments in South Carolina, South Caroline Public Health Institute, February 2011
- HealthIT.gov